Condition Guide

Condition Guide

How we grade every piece before it reaches you.

At Eliana Luxury, every item undergoes a meticulous inspection, authentication, and individual assessment prior to its sale. Each product listing includes high-resolution photography and a comprehensive condition description — any notable imperfections are explicitly disclosed to ensure complete transparency before you purchase.

As a boutique specialising in authenticated pre-owned luxury goods, a portion of our inventory has a history of previous ownership. While some items remain unworn, others may exhibit signs of careful use consistent with their age. Our condition grading system ensures you always know exactly what to expect.

Condition Rating Guide

Pre-owned New
  Pre-owned Excellent
Pre-owned Very Good
Pre-owned Good
Pre-owned Fair
Grade
Description
Typical Signs
Pre-owned New
Unworn · Pristine
An unused item in pristine condition. May include original packaging, authenticity cards, dust bags, tags and protective films where available.
No visible signs of wear.
Pre-owned Excellent
Minimal Wear
Previously owned but exceptionally well maintained with minimal evidence of prior use.
Very light hairline scratches, faint creasing or minor handling marks visible only upon close inspection.
Pre-owned Very Good
Light Wear
Gently used and carefully maintained. Presents beautifully with light signs of normal use.
Light corner wear, soft leather creasing, minor hardware scratches, slight interior marks or gentle sole wear.
Pre-owned Good
Moderate Wear
Shows moderate signs of previous ownership while remaining fully functional and attractive.
Noticeable creasing, visible corner wear, moderate scratches, interior wear, hardware fading or more visible sole wear.
Pre-owned Fair
Visible Wear
Displays more apparent cosmetic wear but remains authentic, functional and suitable for continued use.
Pronounced wear, scuffs, scratches, stains, tarnishing, colour transfer or heavier wear consistent with age and use.

What We Inspect

Every item undergoes a detailed category-specific inspection before it is listed for sale.

Category Inspection Points
Handbags Leather or canvas, stitching, handles, corners, glazing, structure, lining, pockets, hardware, zips, closures, serial numbers or date codes where applicable.
Wallets & Small Leather Goods Exterior leather, edges, stitching, interior compartments, card slots, glazing, hardware and functionality.
Jewellery Precious metals, gemstones, clasps, settings, hallmarks, polishing condition, surface wear and structural integrity.
Watches Case, bezel, crystal, bracelet or strap, clasp, dial, movement (where applicable), engravings and overall functionality.
Shoes Leather or fabric condition, uppers, soles, insoles, heels, stitching, hardware and overall structure.
Clothing Fabric quality, stitching, lining, buttons, zips, embellishments, tailoring, shape and overall presentation.
Accessories Belts, scarves, sunglasses and other accessories inspected for material quality, hardware, stitching, functionality and cosmetic condition.

Authenticity & Quality Assurance

Every item sold by Eliana Luxury is carefully authenticated before being offered for sale. Our process combines in-house expertise with independent technology to give you complete confidence.

  1. 01

    Professional Physical Inspection

    Thorough examination of the item by our in-house authentication specialists.

  2. 02

    Craftsmanship Assessment

    Detailed evaluation of stitching, construction, finishing and overall quality against authentic reference standards.

  3. 03

    Material & Construction Analysis

    Analysis of materials used, hardware quality, and construction techniques specific to each designer house.

  4. 04

    Brand-Specific Authentication

    Application of brand-specific techniques including date code verification, serial number checks, RFID and microchip validation where applicable.

  5. 05

    Digital Authentication Technology

    Use of advanced digital authentication tools to support and validate our in-house assessment.

  6. 06

    Entrupy Verification

    Eligibleitems receive independent AI-powered authentication via Entrupy — the world’s leading luxury authentication technology. Entrupy certification is stated in the product listing where applicable.

Shop With Confidence

Every Grade. Every Detail. Disclosed.

We believe transparency is the foundation of trust. Every condition grade, every imperfection, every inspection point — documented so you can purchase with complete peace of mind.